Shipping policy

WHEN WILL I RECEIVE MY ORDER?

Your order will be dispatched within 48 hours and all domestic orders will arrive within 1-10 business days depending on the destination and service chosen. Please allow extra time for shipping during peak holiday and sales periods.

International orders are sent with Australia Post and will arrive in 7 - 30 business days. Please email us with your location if you would like a more detailed quote on International shipping times. 

HOW MUCH IS SHIPPING?

All Australian orders over $99 receive FREE standard shipping!

 

TRACKING YOUR ORDER

Once your order is shipped, you'll receive an email with tracking information so you can keep an eye on your package's journey.

 

LOST OR DELAYED SHIPMENTS

While we do our best to ensure your order reaches you promptly, occasionally, delays or mishaps can occur during transit. If your order is significantly delayed or lost, please reach out to our friendly customer support team, and we'll do our best to resolve the issue.

 

RETURNS AND REFUNDS

For information on returns and refunds, please refer to our Returns Policy.

 

QUESTIONS OR CONCERNS

If you have any questions or concerns about your order or our shipping policy, don't hesitate to contact our customer support team. We're here to help!

Thank you for choosing Jibba's Hot Sauce. We appreciate your spicy enthusiasm, and we're committed to delivering our award-winning sauces to your doorstep with care and speed!